Welcome to the Assistable.ai help center! You will find resources, documentation, support docs/ticketing, templates and more to help you truly succeed in your AI journey.
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Weekdays on 9 am - 5 pm Eastern
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https://join.slack.com/t/assistablenetwork/shared_invite/zt-2tlmwmigx-EsL9H9oX_On71F5D18Tp7Q
https://www.youtube.com/@assistable-ai
https://www.skool.com/assistable
+1 (844) 237-6585
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Before submitting a support ticket, please check the common issues and solutions. In tandem or in replacement of a ticket, make a post in the Skool community where our admins, technical super-users and community can try to triage alongside you.
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Here are some frequently inquires that tend to have the same answer - using these could triage your issue hands-off.
<aside> 👋 Thank you for choosing Assistable.ai
Below is a video of some expectations being set - there are 10s of thousands of you and only a few of us. As we continue to hire and train, we obviously want to focus on quality resources. Luckily, we have one of the most involved communities in the software space (on the front page of Skool) - most of which are either users or super-users of the platform who can help with common run-ins. We’ve like to reserve the support ticketing system for tangible, mission critical or critical to customer success issues.
So our big ask is, before you submit a support ticket, try Skool, try Youtube, try the debug guides above and if you are still running into problems, grab ya a ticket 🙂
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https://www.loom.com/share/bd1d27fc7c994112bdad066f00a1054f?sid=990104d6-9be8-4058-8d22-7380cc92ca43